Can I include a guest Property Guide for my reservations?

Yes, there is a brand new centralized guide for guests available on your property admin panel Edit Your Listing —> Guest Guide that provides all essential property information in one place. It includes check-in and check-out instructions, Wi-Fi details, access information, and important property amenities.

The widget also highlights house rules, safety guidelines, and other stay-related information, helping guests quickly find everything they need for a smooth and hassle-free experience.

The Guest Guide will be automatically sent to guests by email a few days before their arrival. This serves as a helpful reminder of their upcoming stay and provides all essential reservation details in one place, including check-in information, property instructions and house rules.

By sharing this information before arrival, guests can feel better prepared and informed, resulting in a smoother check-in experience and fewer questions during their stay. A well-structured Guest Guide also demonstrates professionalism and attention to detail, helping create a more organized guest experience that can contribute to higher satisfaction and positive reviews.