The guests, instead of simple inquiry, can send a Request to Book. This means that they feel more confident about the specific property and they want to pay securely online via Credit Card through our platform.
The owner can communicate with the guests via email or messages, before any payment and reservation and if he wants, he can change the Booking Price or the Initial Deposit. When the guest proceeds to the payment, the owner can Accept or Decline the reservation (within 24 hours), before any confirmed booking occurs. Only after the owner's approval, the Reservation is considered as confirmed.
The charge of the guests credit card is performed automatically by our system and the owner has nothing to worry about this process. This deposit is transferred to the owner by us and after the transfer, we issue the invoice of our commission. If more than 1 online reservation occurs withing 1 month, then 1 invoice is issued for all the reservations within this month.
The commission for this service (charging of the guests credit card and the transfer to the owners' bank account), is 3% of the booking price and it covers all the transaction fees for the credit card and bank transfers.
Keep in mind, that many guests feel more confident and secure to pay online via their credit card and through a big platform, whereas this extra service you provide to your guests, pushes your listing higher in our lists.
The setting for activation of the Online Reservation is simple enough and can be managed by our Control Panel.